Showing posts with label public relations. Show all posts
Showing posts with label public relations. Show all posts

Monday, August 1, 2016

"Earned #Media" And Why You Should Seek It [Stephen Abbott's blog]

I was discussing earned media with a local business owner today and thought I'd share what I shared with him.

Businesses tend to know about paid advertising. They buy an ad, people see it, and then they come and do business with them. But that is a greatly simplified explanation, and doesn't tell the full story about what advertising is, what it can do, what it often CANNOT do, and what can help supplement its shortcomings.

Ads are paid for, by their very nature. Even if those who see them don't consciously think it, they know it's been paid for, and that the buyer (you) has an agenda: that you want them to see it and feel good about your business or the product being advertised.

Unsurprisingly, this tends to undercut the message you're trying to convey. Sure, your product might be good, but the fact that you paid to tell them this fact actually decreases its effectiveness.

Earned media can help solve this problem. Exposure for your brand, business or products can be "earned" from newspapers, magazines and online media sources without the costs associated with paying for an ad.

This is usually accomplished through news releases - documents prepared by public relations professionals who understand how to write about news-worthy items that will attract the attention of the media, and be placed where readers see them usually without changes. Sometimes, the news release sparks the interest of  reporters to do a more in-depth story about your business, product or cause.

And while paid media - advertising - is blatantly paid for, earned media carries with it the credibility of being freely chosen by the owner of the media source. Again, almost subconsciously, the fact that the paper or magazine is doing a "news story" on your product or business is seen as far more credible than if you had paid for it.

THE BOTTOM LINE:

Paid media makes sense when you want 100% control of your message - and a PR pro can make sure that your advertising is consistent with all your other messages. But seeking earned media makes sense when you have something new, unique, and interesting that sets you apart from competitors or other similar businesses, and want greater credibility by getting news coverage to promote them.

Contact Abbott Media Group if we can help create compelling messages!

By Stephen Abbott, Principal of Abbott Public Relations, a division of Abbott Media Group, which creates written messages which inspire, inform, educate and engage, in mass media, publishing and public relations. On twitter and Facebook.

Tuesday, April 5, 2016

7 Common Pitfalls of First-Time Political Candidates [Abbott PR]

As first-time candidates throughout the U.S. begin to prepare for primary elections, it's a good time to take a look at some pitfalls these candidates often encounter.

1. Trying to self-manage a campaign. If you serve as your own campaign manager, you're being managed by a fool. Why? Because you cannot objectively make decisions affecting yourself. For example, you cannot objectively tell yourself that your wardrobe is inappropriate, that you must tone down your favorite diatribe, or that you're speaking too long. This is true for your spouse and other close family members, too. They cannot be totally objective. To run a winning campaign, it takes an outsider's clear view of the campaign to make these kinds of decisions - objectively. Sometimes it's hard to hear that you're approaching a campaign from the wrong direction, and you may even be upset, but better you hear it from someone who WANTS you to win, rather than from voters on election day. (Note: For some races for smaller offices with smaller budgets, a strong campaign adviser - or a communications consultant - may be fine as a substitute for a full-fledged, full-time manager. But the advice holds - get outside help.)

2. Failing to raise and spend the right amount of money. Speaking of money, if you don't have the cash, you must raise it. First-time candidates often delude themselves into thinking money doesn't matter. It does. Without money, there isn't a campaign. And it must be not only raised, but spent, wisely. Even if you think you only need a small amount of money, media and voters will be watching to see if you have the ability to raise more than you need. The truth is, candidates need professionals to help them to raise money - or force them to, if necessary.

3. Focusing on the wrong issues. You have 40 issues that you want to tackle in your campaign: abortion, the IRS, Federal defense spending, foreign aid, social security, etc., etc. But wait a minute, you're running for a seat in the state legislature! Much of this will be irrelevant to the office you're seeking (granted, the effects of Federal decisions surely will be felt at that level.) Spending time on issues you would have no control over if you're elected is a waste of time, and can unnecessarily give voters reasons to vote against you. A campaign must focus on a select few, relevant local issues, and not deviate from them.

4. Talking about the wrong issues ... to the wrong people. You should never lie or change your views to chase poll results in order to get votes. Voters can sniff out a phony. But it simply makes sense to speak to groups and individuals about things they care about. Making wildly irrelevant speeches to influential groups is a sure way of looking foolish - and irrelevant. Relying on speech writers, your manager and/or your communications consultant to direct your campaign's focus on issues is a wise move. It will likely keep you from looking completely out of touch, and will give your campaign a polished look and feel, without compromising your principles.

5. Steering out of the Mainstream. Okay, so you believe in UFOs and aliens, you  think flying cars can solve traffic jams, and that JFK was shot five times by CIA operatives, Castro and the Mob working together. Keep it to yourself. While some of this may seem "folksy" coming from long-time politicians, remember this: nuts don't often get elected. And if they do slip in, they frequently don't stay elected. Say something off-the-wall and it by very well be the only thing voters remember about you, and the only thing the media will focus on, and can easily destroy your chances of victory. In short, keep irrelevant views to yourself. A speechwriter will be able to "filter out" items that you may not notice in a first draft, and keep you from saying things that will "ALIENate" voters.

6. Running to lose. Sometimes, the better part of valor is not running at all. If you don't have the financial resources, if you don't have the support of colleagues and family members, or if you don't have the willpower, health, time or effort to run an effective campaign, don't do it. (And if you can't keep your head above water in one of these areas at any point in the campaign, consider dropping out.) If you do run, however, you must run to win, not to make a point. People don't vote to make a point, they vote for winners. And voters sense when you're just riding a hobby horse, and don't really care about winning.

6. Being Unprofessional. Failing to present your campaign as professional is a sure sign you haven't hired professionals to design your campaign. For example, you had better use professional design and printing, because if you don't, you may be viewed as not credible as a candidate. Independent candidates often get carried away with their message, filling a sign, website, or brochure with trite slogans and LOADS of text, resulting in unreadable nonsense no one will actually read. This is the sure sign of an amateur candidate - one who will not be  taken seriously. Keep it brief and keep it professional, and the best way to do this is to have it written by a professional.

A professional campaign consultant will help you to avoid these pitfalls, and many more, in the course of your campaign. Abbott Public Relations offers a wide array of reputation building and campaign consulting services for right-of-center candidates and future candidates in Florida and throughout the US.

Contact Abbott Public Relations at Abbott Media Group for more information.

Copyright © 2000-2016 Abbott Public Relations/Abbott Media Group. All Rights Reserved

Friday, November 27, 2015

"#MostUsedWords App" CEO Launches #PR Media Offensive After Criticism


Not that giving all one's personal data to a third party has ever been safe, and not that Facebook "quizzes" have ever been safe, either, but the firestorm around the new Facebook app "Most Used Words" really struck a chord with the 17 million Facebook users gave it permission to use its data.

And after the Comparitech blog did a breathless take-down of the Korean-based Vonvon, creator of the App, on its site Sunday, Nov. 22 in which it called it a "privacy nightmare." Comparitech specifically attacked the App's "oxymoronic privacy policy And called the company and the App a "shady data dealer" but not the only one to "masquerade behind a viral quiz mill."

The "nightmare" angle spread like a virus, shared across Facebook, becoming a trending topic there and also on twitter, where many accused the App of "stealing" personal data.

By Tuesday, the company had already sprung into action.

It posted updated language on its website that it was, as of Tuesday, Nov. 24, acting to "proactively" address the concerns by "significantly" reducing "the magnitude of access privilege" required by the App. It also clarified that the App does not collect users' email addresses, "so there is no way we can spam you." It also note

It's CEO Jonghwa Kim also took to the battle to Comparitech itself, sending a rather predictable legalistic and threatening message to the firm (noting that he was "deeply concerned about your false accusation") but also mentioning the positive steps it had taken, and explaining that the information collected, "is never stored in our databases." Comparitech published his letter as an update to the original post.

As for emails, Kim notes bluntly that, "As we do not store any personal information, we have nothing to sell. Period." He swears that the App never deals with Third Parties.

The company has been in existence for less than a year, but says it has more than 100 million unique users from US, UK, France, Brazil, China, Japan, Korea, Thailand, etc. and operates in 15 languages.

THE BOTTOM LINE:

It remains to be seen whether this coverage will damage this Korean startup. It also remains to be seen whether this App is any more damaging or dangerous than any other Facebook App.

But the PR response by Kim and his company seems on point, and an effective demonstration of how crisis management is done: directly address both the alleged technical and ethical problems, then let people know.


By Stephen Abbott, Principal of Abbott Public Relations, a division of Abbott Media Group, which creates written messages which inspire, inform, educate and engage, in mass media, publishing and public relations. On twitter and Facebook.

Wednesday, April 1, 2015

McDonald’s Announces It’s Abandoning Burgers, Introducing All Soy-Based Menu!


Cash-strapped and with sales declining, McDonald’s today (April 1, 2023) announced in a press release that they would stop selling meat-based hamburgers by May 1 this year, and would introduce a line-up of all-soy products by next year.

The Oak Brook, Illinois-based company announced several new soy-based products in the press release, which follows:

OAK BROOK, IL--(Marketwired – April 1, 2023) - McDonald's USA (NYSE: MCD) today announced new menu changes designed to revolutionize the American palate and remain in tune with growing trends in the food marketplace.

McDonald’s U.S. restaurants will stop selling all hamburgers by May 1, and introduce a larger line of chicken products by the end of the year, CEO Steve Easterbrook said. The company will feature an all-soy burger product line by January 1, 2022. It will greatly expand its line-up of chicken products throughout the current year.

"Our customers have been demanding healthier menu items and we’ve listened to their concerns. They want food they can feel good about eating, and for McDonald’s, that’s soy and other non-beef items."

Some of the new products we’ll be introducing are the Big MacSoy™, the Double McSoy™ and (starting in California and the American Southwest in 222, nationwide in 2023) the Soy McBurritto™. Several new chicken items will be introduced, including McChicken Bites in both “original” and “spicy” varieties.

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Saturday, April 9, 2011

Oil Rig Company’s “Safety” Bonuses Generate PR Nightmare

By Stephen Abbott, Abbott PR

It read like a late April Fool’s Day joke. The company investigators say bore a great deal of responsibility for the Deepwater Horizon oil rig disaster that resulted in the most horrific oil spill in history awarded its executives BONUSES for their performance in 2010. For having its “BEST YEAR” for SAFETY.

Yes, it was true. According to the company’s annual proxy statement, which was issued April 1, it had given $19.5 million in bonuses for attaining “115% of its target” for safety in 2010.

The story broke internationally on Monday, April 4, and the ramifications were huge. The company was savaged online, in the print media, and on network and cable news channels for their hubris and audacity, equaled only by the Libyan leader’s creation of an annual “Muammar Gaddafi International Prize for Human Rights.”

The claim was that, other than that huge oil spill (which the company blames on British Petroleum employees) it had leaked very little oil at all last year.

That’s kind of like saying, “other than that iceberg thing at the end, the trip on the Titanic was very safe!”

The bonuses were even more nonsensical considering that in 2009, the company withheld all executive bonuses after incurring four fatalities that year, "to underscore the company's commitment to safety,” reported the Wall Street Journal.

By the following day, the company announced that some of the bonus money would be put into a fund for the 11 who died on the April 20, 2010 explosion when BP’s Macondo well blew out.

But few were satisfied with this concession.

"Some companies just don't get it," said William Reilly, former co-chair of the presidential commission that investigated the disaster. "I think Transocean just doesn't get it."

THE PR TAKEAWAY:

Sometimes PR people must be the “Jiminy Cricket” of corporate boards, and not only mention what a HORRIFIC PR disaster a move like this would be, but how morally reprehensible it would be, not to mention how inconsistent it would be with past policy.

The continuing failure of corporate America to see public relations as a management function is detrimental, and this is just one more example of that failure.

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Stephen Abbott is the principal of Abbott PR. For more information, contact AbbottPR.com